Help
Questions, answered.
Practical guidance for products, orders and contacting the NAWAH team.
Support topics
How can we help?
For requests related to a specific order, always include the order number.
How do I choose a product?
Start with the product page, where you will find benefits, ingredients, texture, suitability and directions. For personal guidance, contact our team on WhatsApp.
How do I get order support?
Send your order number and the phone number used at checkout through the contact form or WhatsApp so the team can review your request.
When is customer care available?
Customer care operates from 10:00 AM to 6:00 PM. Messages received outside those hours will be reviewed during the next operating period.
Do you handle wholesale enquiries?
Yes. Choose Wholesale and distribution in the contact form and share your company, location and requested product categories.
Where can I follow NAWAH?
Follow the official NAWAH accounts on Instagram, Facebook and TikTok using the links in the site footer or Contact page.
Where can I find delivery and return guidance?
Visit the Shipping & Returns page for current guidance, or contact customer care before sending any item back.
Still need help?
Speak with the NAWAH team
Call or message us during business hours, or use the contact form for a detailed enquiry.
Call us+20 106 9586887Customer care and business enquiries
WhatsAppMessage the NAWAH teamAvailable during business hours
Business hours10:00 AM – 6:00 PMCustomer care operating hours
Registered address العنوان
دكتور هيلث - امام المتحف المصري الجديد مباشرة بجانب اوتيل مينا هاوس السياحي - منطقة اهرامات الجيزه السياحيه.