Customer care

Shipping and returns, made clear.

Current operational guidance for delivery support, order changes and return requests.

Before you order

The essentials

Customer care is available from 10:00 AM to 6:00 PM. This page provides operational guidance and does not replace rights provided by applicable law.

01

Delivery availability

Delivery availability, fees and estimated timing are shown during checkout or confirmed by customer care for the delivery location.

02

Order support

For address changes, order updates or delivery questions, contact the team as early as possible and include your order number.

03

Return requests

Contact customer care before sending any product back. The team will review product condition, hygiene requirements and the applicable order details before confirming the next step.

Need order support?

Contact customer care

Have your order number ready so the team can review your request efficiently.

Call us+20 106 9586887Customer care and business enquiries WhatsAppMessage the NAWAH teamAvailable during business hours
Business hours10:00 AM – 6:00 PMCustomer care operating hours
Registered address العنوان دكتور هيلث - امام المتحف المصري الجديد مباشرة بجانب اوتيل مينا هاوس السياحي - منطقة اهرامات الجيزه السياحيه.